Contact Ribbiot – Get in Touch Today

Whether you’re ready to start your journey with Ribbiot, explore partnership opportunities, or simply have questions, our team is here to help. Let us know how we can assist you in unlocking your operations’ potential.

Location

Huntington Beach, CA 92649

Connect with us

USA

(714) 788-5550

info@ribbiot.com

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FAQ’S

Frequently Asked Questions

What is an Operations Management Platform?

An Operations Management Platform is a software solution designed to enable and optimize the two critical dimensions of physical operations: resource management and the operational cycle. At its core, it helps businesses manage their people, processes, and equipment across the entire lifecycle of operations—from planning and scheduling (pre-operations) to execution and real-time tracking (operations), and finally to reporting, billing, and payroll (post-operations). By centralizing these functions, it provides greater visibility, efficiency, and control, eliminating silos, reducing downtime, and enabling data-driven decision-making for sustainable growth. This transformation replaces outdated, fragmented systems with a scalable, tech-driven approach that unlocks operational efficiency, reduces costs, and drives long-term value creation.

What if our business has unique operational requirements, like specialized forms or workflows?

There is no one-size-fits-all solution in physical operations. Every business has its own way of managing people, performing services, and utilizing equipment across the operational cycle. Instead of forcing businesses to adapt to rigid software, Ribbiot is designed to evolve alongside you. Our platform provides configurable tools that allow you to recreate your forms, procedures, and workflows within Ribbiot—ensuring that your unique operational needs are met without unnecessary workarounds. Whether it’s compliance documentation, safety checklists, or industry-specific processes, Ribbiot adapts to the way you work, not the other way around.

How does Ribbiot fit into our existing technology stack?

Ribbiot is a comprehensive operations management platform, but it doesn’t operate in isolation. It brings together key capabilities found in CRM, TMS, FSM, WMS, IMS, and telematics while integrating with financial systems for payroll and billing. Many companies have already built a patchwork of disconnected tools to manage their operations, and we recognize that every business is at a different stage in its digital journey. That’s why Ribbiot is modular and built with an open API—so you can start by optimizing a single area or embrace the full platform. It’s designed to work with the systems you already have while setting you up for a more connected, scalable future.

We’re not great at implementing technology. How can Ribbiot help?

We understand—many vendors try to get you to adapt to point solutions without fully understanding the complexities of your operations, often leaving you to figure things out on your own. Ribbiot is different. Born from the chaos of physical industries, we know the intricacies and nuances involved. We treat every implementation like a construction project, ensuring every detail is measured, covered, and accounted for. We’re here with you every step of the way.

What if we already have a telematics platform or equipment trackers in place?

You don’t have to replace your existing telematics systems—but you don’t have to be limited by them either. Ribbiot ingests your ELD, GPS, and safety data, taking that dot on a map and turning it into actionable equipment management. Instead of just tracking location, Ribbiot allows you to schedule assets, categorize them with custom attributes, attach critical documents, and ensure they’re fully utilized, maintained, and compliant.
But equipment management is more than just knowing where something is. Ribbiot lets you add and manage assets that aren’t tracked—so even without a hardware device, you can still keep records, set schedules, and maintain visibility into your inventory. And when location does matter, our Pods and Portals provide an interactive tracking solution for trailers and smaller equipment. Whether you have existing trackers, need a better solution, or just want full control over your assets, Ribbiot gives you the big picture—so you’re managing equipment, not just tracking it.

What makes Ribbiot’s hardware unique, and do I need it to use the platform?

Ribbiot’s Pods and Portals are engineered for the harshest industrial environments—built to endure temperatures from -40°F to 185°F, withstand 3.8 tons of shear force when welded with our solid steel cases, and deliver reliable, long-term performance in the field.
Unlike traditional trackers, Pods don’t just passively report location—they interact. With a simple NFC tap, field workers can instantly access asset details, maintenance history, certifications, or job-specific instructions—without needing to navigate a complex system. This makes equipment management intuitive and accessible right in the field, ensuring crews always have the right information when they need it.
Portals take asset intelligence to another level. They can be installed on gates, warehouses, job sites, or light poles to automate inventory tracking and equipment check-in/check-out. But they’re not limited to stationary points—Portals can also be mounted on cranes, trailers, and other powered assets, acting as mobile beacon points that gather real-time data, track engine hours, and expand the reach of your equipment intelligence.
And no—you don’t need our hardware to use Ribbiot. The platform enables full equipment management with or without trackers, allowing you to categorize assets, track utilization, and store critical documents. But if you want automated visibility, mobile interaction, and real-time data capture, Pods and Portals transform tracking into true operational intelligence.